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MFA - Getting Started

Welcome to the Customer Success Ohana! This group is dedicated to helping you get started with MFA, also known as Multi-Factor Authentication, and formerly known as Two-Factor Authentication or 2FA. Join the conversation here to ask questions, get answers, learn best practices, and share experiences as you continue your journey.

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Recent Posts

Scott Condello

Hi I'm trying to manage SSO users (Utilizing Microsoft Authenticator) vs. MFA users by permission. The Lightning Usage and MFA Dashboard options are limited to the Salesforce Authenticator logins. Does anyone have any workarounds for reporting to identify SSO users who need to be converted to MFA or users who does not have either permission assigned? More

10 hours ago · 0 comments · 0 likes

Lily Chung

@Loren Taylor or anyone have instructions in how to setup Salesforce with DUO MFA? Is it have to create a new name credential in Salesforce to integrate duo mfa app? already read previous posts and duo website. duo website only has sso setup instructions. thanks in advance. More

3 days ago · 1 comments · 0 likes

Cesar Restrepo

Hi Team, question on this MFA and SSO. We currently use Azure to do the SSO to our SF Org (Sandbox and Production) I do not want to have users get challenges from SF to authenticate. Can I just configure so that the Azure SSO does the challenge instead? if so how? Also how does this affect impersonating users by the admin? Thank you in Advance! More

3 days ago · 0 comments · 2 likes

Cassidy Schulze

One of my users is being asked to enter a pin number after approving the login request on the Salesforce Authenticator app. He selects cancel, logs in with his password again on desktop, approves again through the app, and then it lets him in. This happens every time. He's got an android, if that's helpful. Has anyone else experienced this? More

5 days ago · 1 comments · 0 likes

Denise Erfe

If we have MFA turned on in Okta, would we still have to set up MFA in SFDC? More

8 days ago · 0 comments · 1 likes

Talking About...

MFA · MFA Webinar · SSO · Salesforce · Security · MCMFAWebinar · Salesforce Authenticator · CommUpdates · DefenseInDepth · Salesforce MFA