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Salesforce Einstein

Welcome to the Customer Success Ohana! This group is dedicated to your success with Salesforce Einstein and the best place to discuss AI built into the core of the Salesforce platform.

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Recent Posts

Anna Tom

Hello Trailblazer Friends, I've posted an idea for WYSIWYG Excel Export Reports, with a special plea for the cases where the lens is a compare table with complex color conditional formatting. Please take a look, and help upvote! https://trailblazer.salesforce.com/ideaView?id=0874V000000sjUtQAI Thank you! More

7 days ago · 0 comments · 2 likes

Thalita Asevedo Braga

Hey Guys! Does anyone uses Einstein messaging (WhatsApp Bot)? If possible I want to make a benchmarking ... we're suffering with some 'limitations' and will be glad to chat and got some good insights, if possible. :) Thalita. More

12 days ago · 0 comments · 0 likes

Cinchana Pushparaj

I want to update a field in Salesforce. Every time email is sent in outlook. I have enabled Einstein Activity capture and I am able to see the emails in the Accounts Activity tab. More

13 days ago · 0 comments · 0 likes

Bhavin Patel

Don’t go on a scavenger hunt every time you or your users have to find something in Salesforce. Enable Einstein Search today and find what you need, fast. More

15 days ago · 1 comments · 1 likes

Asmit Gujrati

Hello Ohana, Is there any trailhead Module or Trail Mix where i can make use of Prediction builder to calculate the churn rate of the customers? If anybody has any related documents or references pls share it up with me :-) @Rebecca Saar @Rajiv Patel - Can you guys help me? Thanks In Advance! Stay Safe, Asmit More

15 days ago · 4 comments · 1 likes

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