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Salesforce Service Delivery

Welcome to the Customer Success Ohana! This group is dedicated to sharing resources and information about Salesforce Service Delivery (previously "Official: Salesforce Infrastructure") details, updates, best practices, and maintenance. We cover topics such as instance refreshes, scheduled maintenance, security enhancements and feature retirement.

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Recent Posts

Mike Edwards

Hi, we're currently on EU45 instance and looking to scope the required changes before enabling mydomain. On my list to check off is the stored SSL certs we currently use. Is there a mydomain cert we need to store, or will any wildcard * cover the transition? More

3 days ago · 1 comments · 0 likes

John Anderson

📣 📣 📣 Hyperforce General Information & FAQ is now LIVE 📣 📣 📣 Are you or your customers looking for information around Hyperforce? If so, the Service Delivery team has released the Hyperforce FAQ, which will help answer many of the questions you may have. Please feel free to leave feedback and/or questions here! More

2 months ago · 0 comments · 4 likes

Zeeshan Kamal

The org instance has been updated/refreshed from cs30 to cs90, But when accessing the old URL it is working and it's redirecting to CS90 one. I wanted to know what happens to the old URL when the instance gets updated? and why the old URL is still accessible. More

2 months ago · 0 comments · 0 likes

vihar somani

What is the best practice to refresh any sandbox which is tightly integrated with external system(i.e., Uses salesforce ids to send any updates to salesforce). More

3 months ago · 2 comments · 1 likes

Talking About...

TLSLIVE · ProxyCert · MyRefresh · TLS 1.0 Disablement · CommUpdates · TLS · Salesforce · LEXIE11 · TLSemail · TLSAsk