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Salesforce for iOS & Android

Welcome to the Customer Success Ohana! Salesforce for iOS & Android can make your business more efficient, your users more engaged, and you a more productive manager, admin and end user.

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Recent Posts

Manik Ghai

This post is related to MobileSDK used for chat. Need help for the below statement Problem Statement: Platform Value in LiveChatTranscript in regard to iOS is setting to blank when chat initiated from iPhone App or Browser for Chat Descritpion: In case of iOS it was observed that the Platform field value was coming as iOS when chat is initiated by iPhone App or Browser. But after the chat ended and agent closed the tab, the value was reset to blank in the back-end by itself. And for Android or Win10 its working fine. What could be the issue? As per the business requirement, We have an implementation based on Platform field in LivechatTranscript #MobileSdk #Livechattranscript #SalesforceLive-LiveAgent #[IOS Devices] #Useragent #Platformfield #Community More

4 hours ago · 0 comments · 0 likes

Stijn Zeebroek

Hi There all, follow on this article: https://www.salesforceben.com/ios-14-widgets-for-salesforce-supercharge-your-mobile-productivity/ I was wondering if we could already test the widgets in a "beta"? Using IOS14 Public Beta and Latest Salesforce test 226.010 Thanks, Stijn More

14 days ago · 1 comments · 0 likes

Vitaliy Chaykovskiy

📣📱ATTENTION: Salesforce for iOS and Android v226.000 (Summer ‘20) Now Available📱📣 Salesforce for iOS and Android v226.000 is now available on the Apple Appstore and Google Play Store respectively What’s new in Salesforce v226.0 for iOS: - Share a link directly to any app page, list view, or record page - Personalize and reorder the navigation menu from your device to make your most used items easier to access - Preview a record page in your search results or object home using a long press - Tapping on Salesforce links now go directly into the app! What’s new in Salesforce v226.0 for Android: - Personalize and reorder the navigation menu from your device to make your most used items easier to access - Access Lists directly from Object Home - Share a link directly to any app page, list view, or record page How can I get more information? For more information, please refer to the Summer ‘20 release notes here (https://releasenotes.docs.salesforce.com/en-us/summer20/release-notes/rn_mobile_feature_overview_table.htm). More

15 days ago · 0 comments · 0 likes

Saebra Waterstraut

Hello Ohana! The Salesforce User Research team wants to learn more about how you manage your daily tasks and to-do’s. Write a love letter or a breakup letter to your current system and email it to us! Have a stack of crumpled post-its? A favorite app? Scribbles in a notebook? Carefully prioritized list? We want to hear about it. - If it’s a love letter, what are you most grateful for? Why do you love that way of doing things? - If it’s a breakup letter, why are you leaving? What can’t you stand? Send letters to swaterstraut@salesforce.com, address them e.g. "Dear post-its..." etc. and spill your guts! If you'd like to join the User Research program for future research participation opportunities, you can do so here: https://design.secure.force.com/ux/events?id=209 More

20 days ago · 0 comments · 0 likes

Kelsea Slater

How could the Mobile User checkbox be getting unchecked without a System Admin performing the action? More

1 month ago · 3 comments · 0 likes

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