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Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Samantha Sanon

Hello, #MCAskAnExpert Is there a way to view all of your subscribers and their profile attributes without having an Enterprise 2.0 account? Is there a SQL query we can write to pull that info? Sam More

5 hours ago · 2 comments · 0 likes

Michelle Winchester

Journeys we create in SFMC are creating triggered sends / processes in Sales Cloud org that were "overwhelming the system" and/or "locking out" our API User which stopped ALL automations and triggers until that user could be "logged in" again. Is this completely remedied by giving SFMC its own unique API User / Salesforce User? #MCAskAnExpert More

5 hours ago · 4 comments · 0 likes

Michelle Winchester

Is it possible to use AMPScript within Object Activities e.g. to update text in a long text field on a Salesforce record, to specify different text for different criteria (i.e. lead source)? #MCAskAnExpert More

5 hours ago · 2 comments · 0 likes

Alyssa Finnegan

It looks like you cannot save and reuse data filters (activities) in Journey is that correct? You need to rebuild the data filters every time you stand up a new journey. Since this is not possible what do you think is the quickest/ most efficient way to quickly stand up a new email campaign where we are targeting out a particular group of users and want to send a series of three emails based on how the engage with the prior email. #MCAskAnExpert More

5 hours ago · 0 comments · 0 likes

Michelle Winchester

#MCAskAnExpert How can we easily trigger a welcome email and journey based on a form-fill that can be embedded into a Wordpress site? We haven't found a simple way to embed SmartCapture/CloudPages forms on our sites. More

5 hours ago · 2 comments · 0 likes

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MCAskAnExpert · SfmcJourney · Marketing Cloud · #MCAskAnExpert · SfmcMilton · CommUpdates · #Journey Builder · Data Extension · AskMCExpert · Lightning Learning Series

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