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Recent Posts

Oiwah Chong

Hi All I have a long running journey, the entry source is Salesforce data, when a new contact is created on an object they enter the journey. We have a lead generation campaign starting, but the data is not going straight into salesforce. However, if the leads donate to us, a contact record will be created and they will still enter our long running journey. I need a way to identify the leads from the campaign that are in the journey and put them on a 21 day wait before progressing onto the next emails. My thought was to create a DE with the emails from the lead generation and create an attribute group in Data Designer. Then create a decision split with attribute to attribute comparison with the journey entry email. Unfortunately the entry journey email attribute was not marked "required" so journey builder won't allow me to do the attribute to attribute comparison. Does anyone have any ideas around this please? Or thoughts on how to pull out the leads from the journey? Thank you Oiwah More

6 hours ago · 0 comments · 0 likes

Rolf Koos

Hi Everyone, My Organization is looking to re-organize our folder structure within Marketing Cloud. Specifically Email Studio (Data Extensions and Interactions), Content Builder, Journey Builder, and Automation Studio. Has anyone experienced any disruptions that might occur if we were to move DE's, or Emails into new folders (not changing any DE or Email names)? My gut says that DE's are pin-pointed by DE name and external key and Emails by Email Name or Email ID, and not by folder pathways, but we're nervous to start moving everything in case something breaks. More

6 hours ago · 0 comments · 0 likes

Karen Vuong

Can queries are stored outside of marketing cloud? And can they can be exported? More

2 days ago · 0 comments · 0 likes

Amanda Crocker

Is it possible to track how many people clicked on a call to click link within an email in Marketing Cloud? Is there a way to use the button feature and label it Call Now and that be directed to a phone number for use on mobile devices? More

2 days ago · 3 comments · 0 likes

Esha Jones

Hi I am in the process of building out multiple individual recall journey's for our products. I would like to know if SFMC journey's allow a cap on how many emails are sent to the same contact? Thanks Esha More

2 days ago · 1 comments · 0 likes

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