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Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Amanda Dames

Hi there, I posted this question somewhere else but haven't received an answer yet. How can I create a survey in SF Marketing Cloud, now that they've removed it from Email Studio? All of their documentation only mentions the old way. More

1 hour ago · 1 comments · 0 likes

Nick Gall

Hey guys, We're using Data extensions for email sends and these Data extensions have our mobile data also as it's from the same account record. How do we get these into Mobile connect? Do we need to import them manually with the same contact ID? We need this to stay up to do too so a one time import won't work as we're adding new accounts daily. Cheers Nick #MCAskAnExpert More

2 hours ago · 3 comments · 0 likes

Katherine Deyette

Hi! I am working on displaying data using AMPscript from Prod and am using a picklist for users to select categories. I was wondering if anyone had any experience in creating a server side button, so that the user can indicate that they have selected their categories and I can display the data according to the user input. If not, is there a work-around? Thank you in advance! More

4 hours ago · 3 comments · 0 likes

Olga Kordeluk

Hello, Does anyone experience issues with Trigger Sends via MC Connect? I created a trigger for sending emails to contacts every time when Opportunity status (I created a custom field for this) updated, but I can't activate it. For some reason, the activate check-box is not working. When I created a trigger it didn't show any errors (I added trigger code on Opportunity). Thank you! Olga More

5 hours ago · 4 comments · 0 likes

Alessia Libera

Hi group! I am new here and I am new on Marketing Cloud! I am studying for the Marketing Cloud Email Specialist Certification exam, but i don't have any working experience on it. Reading the trailheads I realized that when we talk about marketing cloud campaigns we always refer to journey campaigns or automations. Campaigns tab present in cloud marketing is not mentioned. What can be done from the campaigns tab? I'm practicing on an org and from what I could see the campaigns tab allows me to have a sort of campaign collector, in fact I don't see any other features. Is it correct? Are campaigns built only through journey? What functionality does the tab Campaigns have and how to relate these campaigns to journey campaigns? Thanks, Alessia More

10 hours ago · 1 comments · 0 likes

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