Trailblazer Community

Marketing Cloud

Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

Join the Conversation

Recent Posts

Graziano Vigano

Hi guys, I am trying to create a landing page in cloud page to be reached by a link in an email previously set by a Marketing cloud Journey. The pages I built must: - Get the email address from the email with the link clicked - Retrieve the account records having that email (which can be more than one records) - Update a custom field for the account records retrieved above (since those records can be more than one I use a for to do ampscript function) The ampscript i used is the following %%[ var @AccountRows, @i, @RowCount SET @email = RequestParameter("email") set @AccountRows = RetrieveSalesforceObjects("Account", "Id", "Email__c", "=", @email ) set @RowCount = RowCount(@AccountRows) if @RowCount > 0 then for @i = 1 to @RowCount do var @AccountRow, @AccountId, @result set @AccountRow = Row(@AccountRows, @i) set @AccountId = Field(@AccountRow, "Id") Output(Concat("AccountId: ", @AccountId)) set @result = UpdateSingleSalesforceObject("Account", @AccountId, "BlacklistDEM__c", "True") next endif ]%% The problem I had with that ampscript is that I cannot publish the page and even the preview of the page does not work (it starts and never ends). Does anyone help understanding what is wrong with my ampscript and how should be the ampscript to get what described above? Many thanks in advance, Graziano More

25 minutes ago · 0 comments · 0 likes

Karen Mathieu

⚡️⚡️⚡️ Upcoming EMEA Marketing Cloud Live Webinars ⚡️⚡️⚡️ 9th of July: Admin + Deliverability Accelerator Webinar 9th of July: Social Studio: Social Listening Webinar 14th of July: Marketing Cloud Connect Overview 15th of July: How to: Marketing Cloud: Use Einstein Engagement Scoring 15th of July: Social Studio: Social Listening Webinar 16th of July: Data and Segmentation Basics Accelerator Webinar 16th of July: Email Reporting Basics Accelerator Webinar 16th of July: Ask an Expert in French 22nd of July: Advertising Studio Accelerator Webinar 23rd of July: Email Studio: Building, Testing + Sending Email Accelerator Webinar 30th of July: Ask an Expert in French 05th of August: Journey Builder: Journey Strategy 05th of August: Ask a Social Studio Expert 06th of August: Social Studio Accelerator Webinar 📢 LIVE Q&A 📢 During the webinar you have the chance to ask any topic-related questions to our MC Experts! AFTER attending the webinar PREMIER CUSTOMERS can sign up for a 1:1 follow up to ask any further in-depth questions. 🚀 💎 Register for the latest MC Webinars on our Events Calendar (link is provided below) 💎 The EMEA MC Success Guides are looking forward to providing you with the best practice recommendations during one of our next Webinars! Need more details on the content of the webinar? 🤓 Visit our Accelerator Library >> click on the specific Webinar >> get an in-depth insight into the topics covered https://www.salesforce.com/content/dam/web/en_us/www/documents/accelerators/accelerator-library.pdf https://cloud.mail.salesforce.com/event-calendar/#&region=.EMEA&product=.MarketingCloud More

54 minutes ago · 0 comments · 0 likes

Dan Mayo

Hello! We have a large number of Opportunities without "Contact Roles". Because of this, I don't know how to tell which marketing campaigns influenced these opportunities. How can I go about retroactively bulk adding "Contact Roles" to all of the opportunities that have 0 contact roles? #MCAskAnExpert More

14 hours ago · 0 comments · 0 likes

Bill Jacaruso

We are just getting started with MC - we have connect set up and it is working great for Contacts and Leads - is there a way to send and track emails to my Salesforce Users? If so where can I find documentation about setting that up? More

16 hours ago · 2 comments · 0 likes

Esteban Sanchez

Hi community, Is there any alternative to add a native Marketing Cloud pop-up form on my website? We are looking for ways to implement a single pop-up that will then would bring info into a MC Data Extension. What would be the best way to do so? PS: I know you can actually embed a regular form through here: https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/dataextensionobject.htm But for pop-up forms I guess the situation might be different. More

3 days ago · 2 comments · 0 likes

Talking About...

MCAskAnExpert · SfmcJourney · Marketing Cloud · #MCAskAnExpert · SfmcMilton · CommUpdates · #Journey Builder · Data Extension · AskMCExpert · Lightning Learning Series

Marketing Cloud Resources