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Marketing Cloud

Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Guilda Hilaire

Do you want to know all about Marketing Cloud’s Security features (like Multi-Factor Authentication, Audit Trail, Encryption at Rest and Encryption Keys)? Do want more secure access to your Marketing Cloud account beyond a simple username and password? Join us on October 1st to learn about the Marketing Cloud’s security layers and talk about why now more than ever is the time to safe-guard your brand and your customer data. You will have the opportunity to ask questions in advance and hear them answered live. Register Today: More

13 minutes ago · 0 comments · 0 likes

Alessandro Catalano

#Domain #[Marketing Cloud] #MCAskAnExpert We already have a SAP, however we would like to use a different domain, do we have to perform a new IP address warming ? More

3 hours ago · 0 comments · 0 likes

Christine McEntee

Im using a Web Collect form and I want all my fields to be required, I set them as required when I set the fields up in SFMC, but when I fill out the form on my webpage, it allows me to submit without filling out all the fields... how do I ensure the required fields function as required? More

3 hours ago · 0 comments · 0 likes

Raghunath Utpala

#MCAskAnExpert #Journeybuilder We have a use case where We need to delete a field from Data Extension(DE) that is being referred in an Attribute group. 1)Is there a way I can delete the field from DE without releasing the DE from the attribute group? 2)If we release the DE from the attribute group, then delete fields and add it back, does this affect any journeys that are running currently? What are the considerations to be taken care for this? More

4 hours ago · 0 comments · 0 likes

Vilmarie Pagan

Hello everyone! I am hoping someone can shed some light on this. We are ending our contract with Marketing Cloud in November. I am trying to find documentation about what happens after that? What will happen to our data that lives in our Salesforce? The individual sends, email sends, and triggers? What happens to the Marketing Cloud connect sync? What are the best practices for this move as not to lose any data? More

4 hours ago · 0 comments · 0 likes

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