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Welcome to the Customer Success Ohana! This group is dedicated to your success with the Salesforce Marketing Cloud (Email Marketing, Social Media, Mobile Marketing, Web Marketing). Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Christine McEntee

Uploading a Date Extension, and getting this error? Any advice? TIA More

1 hour ago · 0 comments · 0 likes

santhapuri kishore

HI I am facing issue in Deep linking in Android. I have added mc deep link = false. But still it is redirecting to App instead of browser. If I disable tracking for email then it is redirecting to browser. Is there anyway I can bypass this so that When I click URL it should redirect to browser. Any help is greatly appreciated Thanks. More

9 hours ago · 0 comments · 0 likes

Phil Moore

Question from #CampSuccess - How does Einstein determine best send time optimization? And how long does it take for the AI "collect" the data before establishing the trend? More

19 hours ago · 0 comments · 1 likes

Christy Glesing

Hi there! Since we're all in the business of marketing automation, I thought I'd share the 30 Steps to Mind-Blowing Marketing Automation we've compiled. Have we missed any? Which are the hardest for you and your organization to do? I'd love to hear your thoughts. Thanks, Christy More

21 hours ago · 0 comments · 0 likes

Olga Kordeluk

Hi All! I have a question related to the Contact Data Model: Currently, we use Subscriber key= Email Address = Contact Key in custom created Attribute Groups, while the attribute group that was created automatically by MC Connect still has Contact Key = Contact ID. We want to use Salesforce Contact ID as Subscriber key/ContactKey. Is there a way to mass update Subscriber key value for all our current Subscribers (we have around 250k subscribers)? Also, will we lose all the tracking data about our subscribers? Or maybe it is possible to change the Contact Key in a Standart Attribute group that was created by MC Connect? More

21 hours ago · 0 comments · 0 likes

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