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Sales Cloud - Getting Started

Welcome to the Customer Success Ohana! This group is dedicated to help customers new to Sales Cloud get up and running quickly. Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Bhavin Patel

👋 Hey Admins! Wondering how to create custom picklist fields to let your users select values from lists that you define? Check this out ⬇️ More

11 hours ago · 1 comments · 0 likes

Santosh Vemulapalli

Hello Ya'll Can i please get some help with the calculating the number of hours an attendee attended. So i did calculate the field as ( Session End date/time - Session Start date/time) But this is literally giving me the individual session hours, how can i club the values of all the sessions and calculate the training hours? More

14 hours ago · 1 comments · 0 likes

Aiyaz Ahmed

ARE YOU NEW TO SALES CLOUD? ARE YOU AN ADMIN? Want to get familiarized with the App? Want to see us demo Lead / Opportunity Management? Want to learn some basics of Security and User Management? THEN JOIN ME LIVE TUESDAY July 7th @ 2pm EST (11am PST) More

2 days ago · 0 comments · 0 likes

Marcelo da Silva Velame

Can someone help me please. How to send an email notification of a field change Hi, I am trying to send an email to a client when he opens a case (sending or opening case email) and when I change the status of the case), no case changes any value or STATUS field, send the email automatically to a CLIENT . This customer was captured by email to place this form on a website. More

3 days ago · 9 comments · 0 likes

Bhavin Patel

Introducing BRAND 🔥 *New* 🔥 Opportunity Team and Splits Document (Feel Free to download) ************************************************************************************************ Set up opportunity teams to make it easier for sales reps to track and collaborate on specific opportunities. Opportunity splits lets you share revenue from a Closed-Won opportunity among team members. ***Be sure to Check Page 2 for our complete content catalogue. Follow Me, Download the File👇 and keep blazing new trails! Resource Included: Opportunity Teams and Opportunity Splits - Opportunity Teams - Opportunity Splits Opportunity Teams - Set Up Opportunity Teams Manage Your Opportunity Teams - Guidelines for Using Opportunity Teams - Guidelines for Setting up Default Opportunity Team - Guidelines for Updating Opportunity Team Members - Considerations for Removing Opportunity Team Members - Update Multiple Opportunity Team members - Things to Know About Updating Multiple Opportunity Team Members - Report on Opportunity Teams - Opportunity Team Fields Opportunity Splits Set Up Opportunity Splits - Enable Opportunity Splits - Considerations for Enabling Opportunity Splits - Create Custom Opportunity Split Types - Considerations for Removing Opportunity Split Types - Considerations for Editing Multiline Layouts for Opportunity Splits - Considerations for Disabling Opportunity Splits Manage Opportunity Splits - Create Opportunity Splits - Considerations for Creating Opportunity Splits Trailhead, and more… More

4 days ago · 3 comments · 3 likes

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CommUpdates · Lightning Learning Series · Salesforce · Start With The Fundamentals · Sales Cloud · #TopCommunityContributor · Picks From The Pack - Service Cloud · #TuesdayTips · LCAnswers · Enable The User Experience With Data

Getting Started Resources