Trailblazer Community

Release Readiness Trailblazers

Welcome to the Customer Success Ohana! Release Readiness Trailblazers is dedicated to helping you stay up to date on the latest and greatest product enhancements and innovations. Consider this group the central location for release information for all Salesforce Clouds, Join the conversation here to ask questions, get answers, stay updated and share experiences.

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Recent Posts

Conor Curtis

@Alex Edelstein @Farhan Tahir I've been looking around in my Summer '21 pre-release org for evidence of Flow Orchestrator, and so far haven't been able to uncover anything. As per the February 11th tech talk a beta version of the feature was earmarked for this release, has something happened to it? More

2 days ago · 2 comments · 1 likes

Jacinta Burke

The Pre-Release Sign Up is LIVE...and you know what that means: The #Summer ’21 Treasure Hunt is ON! Sign up for a Summer ‘21 Pre-Release Org: Post your treasures right here and tag them with #Summer21Treasure Let us and your fellow #AwesomeAdmins know what features you’re loving, and how you’re planning to use them. Anyone who posts about the treasure they discover will be awarded a special Treasure Hunter badge! Don't forget to use the #Summer21Treasure hashtag! Ready, Set...GO! More

3 days ago · 20 comments · 12 likes

Jacinta Burke

Sign up for a Summer '21 pre-release org! Why do you need a pre-release org? It’s a test environment with new release features enabled, allowing you plenty of time to test and figure out which ones are right for your org. More

3 days ago · 0 comments · 6 likes

Tom Bassett

Hello Trailblazers and @Elna Miller , I understand the Email-to-case threading update was due to be updated in Summer '21 so replies to Email Notifications would no longer create new cases. For example if a automated email is sent out via a Flow and the customer then responds to that email the response would currently generate a new case. However the KB Article and FAQ have since been updated to say this is coming 'soon' instead. Is this now targeted for a future release as it's causing issues on each Service Cloud Implementation with automated emails presently? Thanks, Tom More

3 days ago · 4 comments · 5 likes

Oleksandr Kuzheliuk

Hi Trailblazers! Who knows how to reach Salesforce Labs, or who can help with one of their unofficial package? We installed the Conversation Notifications Package to our Sandbox and set all the steps described in instruction, but it still not work for us. But the ringtone remains the same. We have a request from our business team, as they need to change sound for new Chat in Omni Channel for our Chat Operators. We contacted the Salesforce Support, but they only told us what we can write in the Community and that further checking on it, they realized and could confirm that salesforce Labs is a program that lets engineers, professional services staff, and other employees share AppExchange apps they've created with the customer community and can be used at the customer own risk and the is not responsible for any of the functionality. Thanks. #[Salesforce Labs] #[Conversation Notifications] #[Change Ringtone] #Chat #[Live Chat] #[Omni Channel] More

6 days ago · 2 comments · 0 likes

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SalesforceLive · Winter21LIVE · Spring21LIVE · Email Threading · Spring21Flow · Winter21Flow · Winter21Sales · Spring21 · Winter21 · Winter21Pardot