can't see my org in org picker - Answers - Salesforce Trailblazer Community
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Udi ShvekeyUdi Shvekey 

can't see my org in org picker

In order to submit a support case, I need to choose the org I want the support for. 
But, when I try to view my orgs in order to choose the one I want to connect, it is not there.

How can I get out of this loop? I need to submit a case with support but cannot because trailblazer.me does not see my org!!!
Best Answer chosen by Udi Shvekey
Manasa UdupiManasa Udupi
Hi Udi,

Production : If the issue you're facing is in the Production, then you could log a case here : https://help.salesforce.com/orgpicker

Developer sandbox : Developers can get support by logging a case in the Production org and providing the ID of the sandbox.

Free Dev org : I don't think Salesforce provides support for free Dev orgs.Free Developer orgs do not show up under Select your org. Here is an open idea for enabling logging a case for Free Dev orgs
https://success.salesforce.com/ideaView?id=0873A000000lGplQAE&sfdcIFrameOrigin=null (https://success.salesforce.com/ideaView?id=0873A000000lGplQAE&sfdcIFrameOrigin=null)

All Answers

Jonathan FoxJonathan Fox
Ensure that the user on that org is using the same email address in which you have linked to your trailblazer.me . Also ensure that the user has permission to raise cases with salesforce support.
Manasa UdupiManasa Udupi
Hi Udi,

Production : If the issue you're facing is in the Production, then you could log a case here : https://help.salesforce.com/orgpicker

Developer sandbox : Developers can get support by logging a case in the Production org and providing the ID of the sandbox.

Free Dev org : I don't think Salesforce provides support for free Dev orgs.Free Developer orgs do not show up under Select your org. Here is an open idea for enabling logging a case for Free Dev orgs
https://success.salesforce.com/ideaView?id=0873A000000lGplQAE&sfdcIFrameOrigin=null (https://success.salesforce.com/ideaView?id=0873A000000lGplQAE&sfdcIFrameOrigin=null)
This was selected as the best answer
Udi ShvekeyUdi Shvekey
Thank you guys!
So how am I going to enable person accounts if I cannot log a case to request it?
Thanks