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Frisco BaccamFrisco Baccam 

You don't have access to this record. Ask your administrator for help or to request access.

I am practicing on a developer org salesforce lightning. 

User: Amanda 
Role: Manager
User License: Salesforce Platform
Profile: Standard Platform User

User: Sandy
Role: AE
User License: Salesforce
Profile: Standard User

Amanda is Sandy's Manager. I created an Approval Process. When Sandy submits an opportunity for approval Amanda gets an Email Alert. 

When I login as Amanda (Manager) and click on the Approval Requests App in the App Launcher I can see the Items to Approve list. I can see the request submitted by Sandy. But when I click on the request from Sandy I get this error. 
"You don't have access to this record. Ask your administrator for help or to request access."

Please help Amanda (Manager) get into this record so she can approve Sandy's request. 

What is preventing Amanda from entering this record? Please help...
 
Best Answer chosen by Frisco Baccam
Eric PraudEric Praud
HI Frisco,

Platform licenses do not grant access to Opportunities (you can see it on Amanda's profile), hence the error message

All Answers

Eric PraudEric Praud
HI Frisco,

Platform licenses do not grant access to Opportunities (you can see it on Amanda's profile), hence the error message
This was selected as the best answer
Frisco BaccamFrisco Baccam
I changed the license and it worked! Thanks Eric...