The opprtunity Tab is not visable for my users, only to me as admin - Answers - Salesforce Trailblazer Community
Trailblazer Community
Ask Search:
Claes DahlstrandClaes Dahlstrand 

The opprtunity Tab is not visable for my users, only to me as admin

I´m a new admin at a new company. My users cannot se the opportunity tab, cannot find it in "Setup/App Manager/Navigation Items". The org seems to have two different licenses, not sure why. One user license is called Salesforce and the other Salesforce platform. Can someone advise here?
Best Answer chosen by Claes Dahlstrand
Julien ROUSJulien ROUS
Hello Claes,

Salesforce platform licenses do not provides access to "CRM objects": 
Leads
Opportunities
Forecasts
Cases
Solutions

With Platform licenses you will have access to :
Accounts
Contacts
Reports
Dashboards
Documents
Custom objects.

So either that user need access to opportunities and need a Salesforce Platform, or the user will not have access to it.

Hope it helps!

All Answers

Julien ROUSJulien ROUS
Hello Claes,

Salesforce platform licenses do not provides access to "CRM objects": 
Leads
Opportunities
Forecasts
Cases
Solutions

With Platform licenses you will have access to :
Accounts
Contacts
Reports
Dashboards
Documents
Custom objects.

So either that user need access to opportunities and need a Salesforce Platform, or the user will not have access to it.

Hope it helps!
This was selected as the best answer
Claes DahlstrandClaes Dahlstrand
Thanks Julien, that explains it :-)