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Cam ReganCam Regan 

Merging duplicate Contacts

I am trying to clean up my contacts by merging them using duplicate management. Every online help forum refers me to the setup > Data > Duplicate page. I even tried searching "duplicate" in setup home, and this function doesn't appear to exist in my salesforce. I've asked other colleagues to sign in with their credentials, and nobody at our organization is able to access this function. What am I missing? 
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Best Answer chosen by Cam Regan
Lakhan MeghaniLakhan Meghani
Hi Cam,

You can use this App exchange
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000058vzKEAQ

Refer this-
https://www.salesforceben.com/duplicate-check-in-depth-review/

If you are looking for automatic way to merge them using Batch then check my blog-
https://sfdcapextips.blogspot.com/2020/12/lead-merge-using-batch-class.html

All Answers

Lakhan MeghaniLakhan Meghani
Hi Cam,

You can use this App exchange
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000058vzKEAQ

Refer this-
https://www.salesforceben.com/duplicate-check-in-depth-review/

If you are looking for automatic way to merge them using Batch then check my blog-
https://sfdcapextips.blogspot.com/2020/12/lead-merge-using-batch-class.html
This was selected as the best answer
Guy KeshetGuy Keshet
according ot the ducmetation, duplcaite managment is not available in all orgs (https://help.salesforce.com/articleView?id=sf.duplicate_detection_and_handling.htm) so I suggest checking with your AE if your org has this feature

Once matching rules are enabled, merging is done from the application screens, not from setup:
https://help.salesforce.com/articleView?id=sf.individuals_merge_lex.htm
Cam ReganCam Regan
Thank you Lakhan!
Cam ReganCam Regan
Thank you Guy!
Lakhan MeghaniLakhan Meghani
Glad you resolved it.

If it is resolved then kindly mark the best answer to help others

Thanks
Cam ReganCam Regan
Lakhan, do you know what merging contacts does to opportunities associated with each contact? Do the opportunities merge together? 
Lakhan MeghaniLakhan Meghani
Hi Cam,

If there are related opps on Contact and you Merge 2 contact then the merged record has all related records including opp, activities etc will be available on final merged Record.

Just try to trst this for your reference