How to unsubscribe from reports in an org that no longer exists? - Answers - Salesforce Trailblazer Community
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Brie HintzeBrie Hintze 

How to unsubscribe from reports in an org that no longer exists?

Help!
I subscribed to a report in a playground org as part of the lightning experience reports and dashboards superbadge, and foolishly forgot to unsubscribe before moving on with other badges.

I deleted the org before I unsubscribed and now have no idea how to stop these emails from coming into my inbox. I click on the report in my inbox but I cant log into the org with my username, Im sure because the org doesnt exist. If I click forgot password it never sends me a reset option (I checked the spam folder)

any suggestions?
Best Answer chosen by Brie Hintze
Sarah SiverlingSarah Siverling
I would recommend opening a case directly with Salesforce if this is an ongoing issue. To open a case, go to help.salesforce.com, under "Support and Services" select "Get Help" and then select "Create a case".

https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5

All Answers

Sarah SiverlingSarah Siverling
I would recommend opening a case directly with Salesforce if this is an ongoing issue. To open a case, go to help.salesforce.com, under "Support and Services" select "Get Help" and then select "Create a case".

https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5
This was selected as the best answer
Minh Khoi TranMinh Khoi Tran
Hi Brie,

are you sure you deleted the org? I am pretty sure a deleted org will not send emails. What is also suspicious is that when you click on forgot password, an email seems to be sent (just not to your email address).

I would try the following: Trailhead -> profile pic -> my playgrounds -> delete/check all those playgrounds
I think it will be one of those.

Khoi
Brie HintzeBrie Hintze
I tried checking the orgs I currently have (there are only two right now), but had no luck! I am submitting a case for support! Thank you!