Hello Everyone!! Does anyone know how to generate report for Einstein Bot eg. what a Customer said, and mapped to which intent? Which Dialogue name is most frequently used? without using Einstein analytics. Thanks alot for your help in advance.
2 answers
Hi Shivam Kumar, thanks.
I read that help as well, but when I was trying to do that in trailhead org, I can only find Conversation Definition session object, which only has session start time, duration, etc, and I am looking for details in event data like the response from customer, Intent name etc.
