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Hayato UesugiHayato Uesugi 

Try to create Optimization profile

When I try to create Optimization profile at Field Service Setting, Salesforce says that "Optimization profile creation error has occured, Please contact salesforce support for more details".

This error also occurs when I try to do same stuff at another environment.

I am now using DE edtion with ap17.
Does anyone know why this kind of error occur?

It would be greatly appreciated if you could give me an answer....
Best Answer chosen by Hayato Uesugi
Venkata Naresh ThathaVenkata Naresh Thatha
Have you tried this ? Found in other forum.

Clone an existing profile and name it FSL Optimization .Make sure permissions mentioned in this FSL_Optimization (https://gyde.ai/kb/create-a-field-service-lightning-optimization-profile" target="_blank) are enabled. Create a user with this profile and login as this user. You will get the option to activate optimization under field service settings.

All Answers

Venkata Naresh ThathaVenkata Naresh Thatha
Have you tried this ? Found in other forum.

Clone an existing profile and name it FSL Optimization .Make sure permissions mentioned in this FSL_Optimization (https://gyde.ai/kb/create-a-field-service-lightning-optimization-profile" target="_blank) are enabled. Create a user with this profile and login as this user. You will get the option to activate optimization under field service settings.
This was selected as the best answer
Hayato UesugiHayato Uesugi
Appreciate your kindness:-)
I've just tried this, and then problem is now all solved!
Rajesh DhawanRajesh Dhawan
Venkata's answer works! Thanks!
mabel goodrichmabel goodrich
Thanks a lot, Venkata. I have made this happen. I quite often use this platform for learning something related to my problematic projects! Though I am working as a roofing contractor at https://www.roofingcontractorsillinois.com/ and help people with different issues related to roofing, repairing a roof, flat roofing, etc.
Evelina FrancoEvelina Franco
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hanks!
Rohit AggarwalRohit Aggarwal
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