Service Cloud Consultant Certification - Answers - Salesforce Trailblazer Community
Trailblazer Community
Ask Search:
Jitendra PandeyJitendra Pandey 

Service Cloud Consultant Certification

I am preparing for my Service Cloud Consultant certification exam and having some doubts on this question, please help.
Field engineers often need to access current inventory levels of products the customer has purchased while at customer sites.  Which solution should a consultant recommend to meet this requirement?

A. Develop and publish a knowledge management system
B. Integrate with an enterprise resource planning system

In my opinion, it should be B. But need an expert opinion.


 
Best Answer chosen by Jitendra Pandey
Andrew FragiasAndrew Fragias
Please mark best answer so this can close

All Answers

Andrew FragiasAndrew Fragias
Hi Jitendra,

I suggest you don't post exam questions or practice questions here. You should have a crack and learn from your mistakes like everyone else. 

If you need references for study try the following trailmix https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-for-your-salesforce-service-cloud-consultant-credential
Andrew FragiasAndrew Fragias
Please mark best answer so this can close
This was selected as the best answer
Andrew FragiasAndrew Fragias
Hi,

How did you go with this? has this been resolved? If so can you please mark the best answer so this can close
Andrew FragiasAndrew Fragias
Hi,

Is there anything outstanding for this?
Andrew FragiasAndrew Fragias
Hi,

Please let us know if there is anymore questions you have regarding this issue so that we can help you solve it