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Darek LeslieDarek Leslie 

unable to share dashboard folder

I'm the admin and verified I have all dashboard permissions in setup. When I go to a dashboard folder, I do not see a Share, only a View Shares.
I log in as someone who has a manage role on the folder and still only see View Shares.
Super basic here, but not sure what I'm missing..??
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Best Answer chosen by Darek Leslie
Manasa UdupiManasa Udupi
Can you check if the folder is placed inside another folder? If yes, then check if you have manage access to the parent folder.

All Answers

sakshi nagpalsakshi nagpal
Hi Darek,

Do you have following permissions-:To share report folders:Manage Reports in Public Folders
To share dashboard folders:Manage Dashboards in Public Folders

 Can you share some dashboards?is this issue specific to few dashboards?

 What access do you have on Folder?

 Thanks,
Sakshi
Darek LeslieDarek Leslie
It's just this folder. I don't have access to the folder itself, but when I log in as a manager of the folder, I can't give anyone else access. If Sam has Manage access, for example, and I log in as Sam, I should be able to provide access to others, right?
 
sakshi nagpalsakshi nagpal
it also depends on your profile,
Did you check profile permissions

To share report folders you need following permissions on your profile-:
  • Manage Reports in Public Folders
  • To share dashboard folders:Manage Dashboards in Public Folders
Darek LeslieDarek Leslie
yeah, I'm admin and double checked. I have all dashboard permissions, including those
sakshi nagpalsakshi nagpal
Check this-;
https://success.salesforce.com/answers?id=9064S000000CrZz (https://success.salesforce.com/answers?id=9064S000000CrZz" style="color:#0563c1; text-decoration:underline)
Manasa UdupiManasa Udupi
Hi Darek,

Can you try switching to classic and see if you get the Share option?
Darek LeslieDarek Leslie
Sakshi, that link is a link to this thread:)

Manasa, I tried Classic, and though the 'Share' shows when I click on the drop down arrow by the folder, the box opens up just shows who it's shared to and doesn't give any options to share it. Very odd... I can do it with other folders but not this one. I was finally able to get the owner to add me as a Manage role to the folder and I'm still unable to share it.
Manasa UdupiManasa Udupi
Can you check if the folder is placed inside another folder? If yes, then check if you have manage access to the parent folder.
This was selected as the best answer
Darek LeslieDarek Leslie
Manasa- thank you! I knew I was missing something stupid, but for the life of me couldn't figure out what... ugh.