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Martisca MackMartisca Mack 

Creating a Record Type for Account Object

Hi

I created a new Record Type off our Account Object, coping the Existing Record Type "Master" as my template.  Question, when I create this second Account Record Type and assign it to certain profiles does the "Master" still stand for all the other profiles?  I ask because when I go back to look at my Account Record Types I only see the second one I created.  I want to make sure the Master Record does not update or change and those profiles remain the same.  

Thanks in advance for all your help!
Best Answer chosen by Martisca Mack
Amnon KruviAmnon Kruvi
Hi Martisca,

Generally speaking, once you create your first record type, the Master one becomes obsolete and is no longer used. You should make sure that your users have permission to create at least one record type of any object they can create.

All Answers

Amnon KruviAmnon Kruvi
Hi Martisca,

Generally speaking, once you create your first record type, the Master one becomes obsolete and is no longer used. You should make sure that your users have permission to create at least one record type of any object they can create.
This was selected as the best answer
Martisca MackMartisca Mack
Thanks so much!  This is exactly what I needed.  Have a great day!