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Brian StoiberBrian Stoiber 

Reporting on Email Message

I might be missing something but I cannot find a way to report on the Email Message object. There is not a standard report aleady in Reports. Trying to create a custom report type doesn't have the option to build one. Any ideas on this? 
Best Answer chosen by Brian Stoiber
Amey PAmey P
Hi Brian,

Currently, Reporting on Email Messsage is not possible, as there is no Standard or Custom Report Type available for the same.
You can upvote an Idea to get it in future releases.

https://success.salesforce.com/ideaView?id=0873A000000cMVnQAM

Thanks!

All Answers

Amey PAmey P
Hi Brian,

Currently, Reporting on Email Messsage is not possible, as there is no Standard or Custom Report Type available for the same.
You can upvote an Idea to get it in future releases.

https://success.salesforce.com/ideaView?id=0873A000000cMVnQAM

Thanks!
This was selected as the best answer
Malhari KambaleMalhari Kambale
Hi Brian,

There is standard report type under Activities called HTML Email Status which may help you to report on email message object. Please give it a try and check if it helps you to get the correct data.

As @Amey said, you can upvote an idea above to get the future updates.

Hope this helps.

Thanks.
Malhari.
Brian StoiberBrian Stoiber
Thanks Amey.

Malhari, I already looked into this hoping that I could use it. It doesn't provide emails that are sent with Inbox and provide details on the emails unfortunatley. 
Karsten MullerKarsten Muller
What do you need to report on exactly? I have reports on Email, using custom report, primary object CASE, secondary OBJECT email. It gives me subject, message date, from address, to address, text body, etc. Basically all information on email message. Am I missing something here? 
Brian StoiberBrian Stoiber

I run a report each Monday for the sales team's activities from the previous week. I include all tasks and events. Emails are not included in this unfortunately. 


I tried Cases with Emails but that would only help our support department, not sales as no cases are created.