Chatter is defaulting to "Post a Link" versus "Post" - did I miss this in Spring '17 Upgrade? - Answers - Salesforce Trailblazer Community
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Becky WillisBecky Willis 

Chatter is defaulting to "Post a Link" versus "Post" - did I miss this in Spring '17 Upgrade?

Thoughts?
Best Answer chosen by Becky Willis
Michael WhiteMichael White
I haven't noticed the same behavior in any of my orgs following the upgrade this past weekend. That said, you can control the order of the actions listed in the Chatter publisher by adjusting the appropriate layout. If the default of "Post a Link" is visible on the home page then you may want to adjust the Global Publisher layout and re-order the items.  To get there in Classic Setup, navigate to Create > Global Actions > Publisher Layouts and then edit the 'Global Layout'.

User-added image
The page layout editor will allow you to click and drag the list of actions so that the fit the order you desire.

User-added image

Note that you can override the global layout order by adjusting object specific page layouts so if you are only seeing the actions out of order on a specific object then you may want to look at the page layout associated with that object.

There are a few modules in Trailhead that can help you learn more about how actions work across the various user interfaces.  Here are links to two modules and an implementation guide for Actions.

App Customization: Customizing Actions (https://trailhead.salesforce.com/modules/lex_implementation_customization/units/lex_implementation_customization_actions)
App Customization Lite: Understanding How Actions work in Lightning Experience (https://trailhead.salesforce.com/modules/lex_migration_customization/units/lex_migration_customization_actions)
Quick Actions Implementation Guide (https://resources.docs.salesforce.com/204/latest/en-us/sfdc/pdf/actions_impl_guide.pdf)

All Answers

Michael WhiteMichael White
I haven't noticed the same behavior in any of my orgs following the upgrade this past weekend. That said, you can control the order of the actions listed in the Chatter publisher by adjusting the appropriate layout. If the default of "Post a Link" is visible on the home page then you may want to adjust the Global Publisher layout and re-order the items.  To get there in Classic Setup, navigate to Create > Global Actions > Publisher Layouts and then edit the 'Global Layout'.

User-added image
The page layout editor will allow you to click and drag the list of actions so that the fit the order you desire.

User-added image

Note that you can override the global layout order by adjusting object specific page layouts so if you are only seeing the actions out of order on a specific object then you may want to look at the page layout associated with that object.

There are a few modules in Trailhead that can help you learn more about how actions work across the various user interfaces.  Here are links to two modules and an implementation guide for Actions.

App Customization: Customizing Actions (https://trailhead.salesforce.com/modules/lex_implementation_customization/units/lex_implementation_customization_actions)
App Customization Lite: Understanding How Actions work in Lightning Experience (https://trailhead.salesforce.com/modules/lex_migration_customization/units/lex_migration_customization_actions)
Quick Actions Implementation Guide (https://resources.docs.salesforce.com/204/latest/en-us/sfdc/pdf/actions_impl_guide.pdf)
This was selected as the best answer
Becky WillisBecky Willis
Helpful, but the order is set up with Post first on my global layout: User-added image
Michael WhiteMichael White
Can you post a screenshot showing the page or object where you are seeing the 'Link' listed before the 'Post'?
Becky WillisBecky Willis
That did it! When you asked, I used edit layout to find the bugger of the issue. Thank you so much @Michael White!

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