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Topics#Customer ServiceShawn Kuhn's Question
Shawn Kuhn (OpenMarket) asked in #Customer Service
Nov 13, 2018, 4:48 PM

Salesforce Lightning Knowledge - embed website/tool within individual articles?

I am attempting to migrate Confluence Wiki based articles/pages into the Salesforce Lightning Knowledgebase. Within Confluence we have used iframe to embed an external tool (Redash, for what it matters) within Wiki pages as part of troubleshooting steps. i.e. using iframe, the Redash tool itself actually displays and can be functionally used within the Wiki page, without the need to open up the tool in a separate browser tab.

 

I would like to replicate this functionality within the Salesforce Knowledgebase. How can I accomplish this?
1 answer
  1. Guy Keshet (TCS)
    Dec 11, 2018, 9:54 AM
    Extend knowledge with a custom lightning componenet which imbeds the external tool. This would require a developer to build the componenet and deploy to your environment
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