Approval emails not firing - Answers - Salesforce Trailblazer Community
Trailblazer Community
Ask Search:
John KennedyJohn Kennedy 

Approval emails not firing

Hi All,

I have an approval process setup in my sandbox. The aprroval process is using the manager field to assign approvers. As a manager I am not receiving the emails. I do see the requests in SFDC(notifications bell). I checked email test deliverability and it works well. I am not sure what might be the issue. Maybe it's the end of the day here for me!

Anyone had this issue before and how did you resolve it?

Thanks!

John
Best Answer chosen by John Kennedy
Rabin BRabin B
Did you checked if your email Deliverability is  Set to All emails

All Answers

Rabin BRabin B
Did you checked if your email Deliverability is  Set to All emails
This was selected as the best answer
John KennedyJohn Kennedy
Rabin! That was the issue! How I completely forgot to check that! Thanks!