
I am creating a lead Assignment Rule on Round Robin basis.
I have implemented the formula as-
MOD(VALUE(Lead_Number__c),11)+1 as for 11users am implementing this rule,on the basis of 5different countries
Here is the screenshot through which i have referred the Round Robin lead Assignment rule just I have added the field Lead country and added the respective countries and assigned to individual user.
Before that I have created the formula field and autonumber field.
But the leads are not getting assigned to those users,instead its not able to find out the users and assigning the leads to the default Lead owner only.
Am not understanding what changes I need to make,wether in the formula or wether in rule entries.
Really Need help!!
I have posted many times this question for last few days.
I am new in the organization, really need help.
Any help would be appreciable!!
Thanks in Advance!!
4 answers
Yeah, i have followed this one. Didnt get the result yet, made some modifications with the formula am working with that only.