Process builder- Post details to chatter from another object? - Answers - Salesforce Trailblazer Community
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Kristina ZufallKristina Zufall 

Process builder- Post details to chatter from another object?

I have a custom object that gets updated with details weekly. These details are tied to a parent account and appear on the related objects list. However, my sales people rarely know to look here.

I want to to add a chatter post to the parent account chatter feed when the custom object is populated with new details to do that. 

I've tried process builder, but can only get it to post in the record of the custom object, not the parent account on the object. Am I missing something? Should I use something besides process builder?
Best Answer chosen by Kristina Zufall
Narender SinghNarender Singh
A process alone won't be enough to pull it off, you will need to call a flow from your process as an action, passing the parent record Id as a parameter to the flow.

Now in your flow you will be using the action "Post to Chatter" using the parent record Id.

You can use this for reference: https://automationchampion.com/tag/how-to-post-on-chatter-with-flow/