Translating product names in CPQ Quote Document - Answers - Salesforce Trailblazer Community
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Translating product names in CPQ Quote Document

Hi all,

I am using CPQ Localizations to translate my product names. This works well in the Line Editor, but when I generate my quote document, the names aren't translated.

For example, if I log in as a Spanish user and do Edit Lines, my product name shows up in Spanish. If, as the same user, I generate the quote document, and ensure that language is set to Spanish, the product name still appears in the Lines table in English when the document is generated.

I can't find a lot of info on this in the documentation - should I be able to translate product names in the quote document, and if so, how?

Thanks!
 
Laura MortLaura Mort
Hi,

The product names should pull through translated if the translation is on the Product object.  Do you definitely have "Enable Multi-Language Translations" ticked on the Documents tab of the CPQ package?

Laura
L BL B
Hi Laura,

Thanks for answering!  I've checked this morning and that setting is definitely enabled. Any other ideas?

Thanks