How to log in as another user in the Salesforce App? - Answers - Salesforce Trailblazer Community
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Alexander Piñate ☁️Alexander Piñate ☁️ 

How to log in as another user in the Salesforce App?

Hi Team,

How can a Salesforce Admin log in as another Salesforce user in the mobile app? I need to see the visibility of the user right now and would be helpful for trobuleshooting.

This is very important for me as a Salesforce admin and my company.

Thanks,
Best Answer chosen by Alexander Piñate ☁️
Jordan StoffelJordan Stoffel
Looks like it's not here quite yet:
https://success.salesforce.com/ideaView?id=08730000000l6Y6AAI

What I've been doing is logging in as the other user in the full site, then using Chrome's developer tools (F12) to switch to a mobile view. After refreshing the page you'll get the mobile version of the site, which is very similar to the app.

All Answers

Jordan StoffelJordan Stoffel
Looks like it's not here quite yet:
https://success.salesforce.com/ideaView?id=08730000000l6Y6AAI

What I've been doing is logging in as the other user in the full site, then using Chrome's developer tools (F12) to switch to a mobile view. After refreshing the page you'll get the mobile version of the site, which is very similar to the app.
This was selected as the best answer
Murat MaturMurat Matur
Login to the mobile browser with your admin credentials. Select Full Site within the configuration tab. As on desktop classic version, choose the user you want to login as, this will automatically open a lightning version your mobile device with the user's profile you selected. Hope this helps.
sumat srivastavsumat srivastav
Thanks Murat
Fábio Henrique Wan-DallFábio Henrique Wan-Dall
I did this before, but in Summer 20 there are no suport for mobile browser.