I am coming across a problem in our organisation as I look to prevent duplicates from entering our org. However, with our company we operate 3 seperate departments that on occassions will be working with the same lead.
My question, is there a way to keep it all sperate so it doesnt get flagged as a duplicate lead every time?
Thanks
Duncan
4 answers
Hi Duncan, Duplicate Management: Is there any field on the Lead ,which specifies the department name to which the lead belongs to. Sindoora, Naveen and Ashutosh,