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Kristin BinfordKristin Binford 

Show description in lead view

Is there a workaround so that when I create a custom view of the leads object that "description" can be shown in the view?  It appears that every other field is available to show in a lead view, but description is not and it would be very helpful to show the description to my sales team without having to click into each lead.  Thanks for your help!
Best Answer chosen by Kristin Binford
Amber BoazAmber Boaz
The Description isn't visible because it's a long text area. If you have quick notes you'd like your users to enter/see, I suggest creating a new field that's NOT a long text area.

All Answers

Sunil SarillaSunil Sarilla
Hi Kristin,
Long Text fields are not supported to be included in the List Views.
Amber BoazAmber Boaz
The Description isn't visible because it's a long text area. If you have quick notes you'd like your users to enter/see, I suggest creating a new field that's NOT a long text area.
This was selected as the best answer
Mayank SrivastavaMayank Srivastava
Hello Kristin, long text fields are not allowed to be included in List View. Here's a similar article explaining that and other workarounds as well:
Why can't I choose the Description field in List view criteria?
Steve MolisSteve Molis

It can't be displayed because it would mess up the formatting of the List View display.  If you really need to see it from a List View try using the Agent Consol Tab  =>

Documentation Agent Console Overview

https://help.salesforce.com/HTViewHelpDoc?id=console_about.htm&language=en_US (https://help.salesforce.com/HTViewHelpDoc?id=console_about.htm&language=en_US)