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I am a Salesforce administrator for my company and I was wondering if there was a way that I could change what is displayed on the Cases Home page? Currently displayed is the Recent Cases, with a dropdown to display Recently Viewed and My Open Cases. Could I change is so instead of Recent Cases, it shows Open Cases?

 

Is there a way to change what is displayed on the Cases Home tab?

 

I know that you can change the view, but I want to change what is on the Cases Home page by default. Is that possible?

 

Thanks!
1 answer
  1. Mar 22, 2013, 6:35 PM
    Static views on landing pages can not be changed. You can easily build an Open Case List view. Actually looking at your screen shot you have one ready to go and just waiting for you to click Go!
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