Why would html email signatures come over as attachments? - Answers - Salesforce Trailblazer Community
Trailblazer Community
Ask Search:
Kshama ShahKshama Shah 

Why would html email signatures come over as attachments?

Using Outlook 2010:

When linking emails to records-
The signature line has a logo image and the image is coming over as a seperate attachment image.

Any way to prevent this?

 
Amanda SummersAmanda Summers
I'd love to know how to prevent this as well.  I have asked people to convert their emails from HTML to Plain Text  or to delete the attachements.  My IT department is also looking at converting the pictures to text, but that would eliminate the links.  I hope someone has an answer.
Cheryl TysonCheryl Tyson
Did you ever get an answer on this?  We are having the same problem and would love to fix it before we have made a mess with all these unnecessary files.  Please let me know!
Damien WhiteDamien White
still following up on this? was there ever a solutions? cheers