personalized stay in touch email - Answers - Salesforce Trailblazer Community
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Tracy WuTracy Wu 

personalized stay in touch email

Hi, 

When I send out a mass stay in touch emails, how can I personalized solutation on email contents? I planted a codes: Dear{!Contact.FirstName} in email content last time when I sent a stay in touch email. But it doesn`t work this time. Is there anybody can help on it?

Thanks,

Tracy Wu from Beijing, China
Vinay ChaturvediVinay Chaturvedi
Hi Tracy,
You would have done this when you might have edited a normal email template.Unfortunately you cannot customize the stay in touch request.
Please vote for this Idea:
Customize contact stay-in-touch / request update form 
In ida you can see some comment from product management for some workarounds