personalized stay in touch email - Answers - Salesforce Trailblazer Community
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Tracy WuTracy Wu 

personalized stay in touch email


When I send out a mass stay in touch emails, how can I personalized solutation on email contents? I planted a codes: Dear{!Contact.FirstName} in email content last time when I sent a stay in touch email. But it doesn`t work this time. Is there anybody can help on it?


Tracy Wu from Beijing, China
Vinay ChaturvediVinay Chaturvedi
Hi Tracy,
You would have done this when you might have edited a normal email template.Unfortunately you cannot customize the stay in touch request.
Please vote for this Idea:
Customize contact stay-in-touch / request update form 
In ida you can see some comment from product management for some workarounds