I don't see any workflow rules setup to create a task like this. The org has a ton of plugin though that may be creating it. Any advise on where to look to see what apps may be causing this automation? Thanks.
5 answers
Hi Tom. Two initial thoughts:
1) You could go into Setup > Monitor > Debug Logs and set up a debug for one of the users, then get them to replicate what causes the issue and go into the debug log from that transaction and see if you get any clues. Debug logs can tell you what workflows etc are running - not sure how well they debug third party apps, but it's worth a shot.
2) Is it definitely the case that the new tasks being created for them is the issue? Or is there a possibility that the tasks were always being created but they're now getting email notifications of the fact? If so, that could be related to this recent update: http://releasenotes.docs.salesforce.com/en-us/winter15/release-notes/rn_sales_activities_notifications_task_assignment.htm.
