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Shubhashini RajaShubhashini Raja 
Hello Trailblazers!!
I cleared my Admin Certification today. I'm so happy. Thank you so much Trailblazer Community for helping me accomplish this. You guys have responded immediately for every question I posted and thanks a lot for sharing the required materials on topics I need referencing. You guys are amazing. Let's keep Blazing!!

Next prep for "Advanced Admin"
Best Answer chosen by Shubhashini Raja
Sakthivel MadeshSakthivel Madesh
Wow.. Congratulation Shubhashini !!

Try this trailmix from trailhead -

Advanced Administrator Quiz from SalesforceBen Website -
Roma SadhuRoma Sadhu 
While configuring Set Up the Exchange Rate, I couldn't set the USD to EUR exchange rate as 1.5, so I just entered 1 & somehow completed my assignment. But then I am getting the below mentioned message.

We couldn’t find the new opportunity with the correct information. Ensure that you have entered the opportunity information correctly.

Infact initially all my assignments were completing smoothly but now I am getting stuck with every assignment. I have a feeling that it is not that I am doing something wrong but there has to be some setting issues. I can't understand how to resolve it. Due to this I am getting demotivated.

Can someone please help me.
Best Answer chosen by Roma Sadhu
Roma SadhuRoma Sadhu
In Amount you have to write 10000 instead of 10,000 as mentioned in assignment.

Anyways thanks I tried various options after you highlighted where the problem is.

Casey SchelerCasey Scheler 
I need to move/copy an attachment located on the opportunity object to a custom object. We need the move/copy done soon after (automatically) the customer service team attaches it to the opportunity. We have a custom object created for our production team and they do not have visibility to the opportunity. Any suggestions? We currently use Informatica but they don't have the ability to move attachments yet. I saw ideas of using the data export but we need it to be automated. 
Best Answer chosen by Ed ( 
Naveen DhanarajNaveen Dhanaraj
Kathy WallisKathy Wallis 
how do I sync outlook calendar with salesforce?
Best Answer chosen by Moderator ( 
Francis PindarFrancis Pindar
You need to install Salesforce for Outlook. To do that:
  1. Login to Salesforce
  2. Click your name at the top right corner
  3. Click Setup
  4. In the search box on the left search for outlook
  5. You should then see "Salesforce for Outlook"
  6. Click that
  7. Click download
If you can't see the option or cant download it maybe because you havent got an Outlook configuration yet. If that is the case after your searched for outlook you will see another option "Outlook configurations" from here you can create a configuration (if your administrator) this says how you are going to sync your outlook data with salesforce.
Martisca MackMartisca Mack 
Hi - We just integrated ActiveCampaign with SFDC.  We have the sync set up to run once every day at midnight.  We noticed the next day we had several duplicate Account and Contact records created.  We only set this up to sync Contact records.  Has anyone ever experienced this and know how to resolve? We deactivated the sync until we figure this out.  Thanks so much!  
Best Answer chosen by Martisca Mack
Jayson MoralesJayson Morales
Hi M Mack,

For assistance with ActiveCampaign, please reach out the application's support team via the following option:

Hope this helps.

Melissa BunchMelissa Bunch 
I'm struggling in associating an Order Product record to a Case. I have an Order Product Lookup field on the Case I am unalbe to populate.

  • The lookup field seems to only function if I search using the Order Product Number field.
  • When I select the resulting record after searching the number, I get an error saying "Order Product: Id value of incorrect type"
I'm curious if anyone knows anything about this.

It almost seems like I need to use a direct Product lookup field instead of the Order Product which makes me lose all of the Order details associated to that Product.

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Thank you!
Best Answer chosen by Melissa Bunch
Melissa BunchMelissa Bunch
Both issues are resolved.
  1. Salesforce Support confirmed that this field is only searchable via the Order Product Number by design.
  2. I needed to clone the standard Order Product Compact Layout so I could add the Order Product Number field to the compact layout.
    • Doing this made the Order Product Number show up in the lookup field results and I could then select the Order Product Number to add it to my Case.
    • I was originally selecting the Product field (which is what comes on the default compact layout and is the only selectable field when searching in the lookup) and therefore was trying to add a Product ID to an Order Product ID field causing the error.

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I am stuck with Admin Beginner 'Create and Customized List Views' Challenge.
I am not sure what is wrong as I did the all steps asked for the Challenge.
Error is as below:

Challenge Not yet complete...
here's what's wrong: 
The 'High Probability Opportunities' list view does not appear to be configured correctly. It should show only opportunities whose stage is 'Proposal/Price Quote' and 'Negotiation/Review', and whose probability is greater than or equal to 50%.

I have another problem with Filter Logic which is as under:
Check the spelling in your filter logic.

Please help me to solve the above problems.

Thanks in advance.
Best Answer chosen by HIMANSHU PARIKH
Naveen DhanarajNaveen Dhanaraj
Follow this to complete Challenges.

1.Create New List View "'High Probability Opportunities'"

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2.Add Filter Criteria.

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3.Final step something Like This,

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Clément RousseauClément Rousseau 
I would like to know how to set up a webhook integration to send leads from a Google ads lead form to Saleforce. 
Here are the guidelines given by Google :
A Webhook URL and a key have to be used in the Google ads set up but the article doesn't give any details on how these elements can be generated through the CRM system. 
I believe the Webhook creation can be achieved by using 3rd party paid API's like this one :
Are there any alternatives to these kind of solutions? 
Best Answer chosen by Jayson ( 
sakshi nagpalsakshi nagpal
Hi Clement,

 This may help-:

Dave HaneyDave Haney 
I am on Step 3 Service Cloud Specialist Superbadge and have an error that I have been working on for 2 hours and just can't figure out.  Here's the error:

We can't find the Entitlement Name in the System Administrator Profile. Ensure the Entitlement Field is visible to the System Administrator Profile

I have checked the Sys Admin profile and it does have Visible access to that field in field level security.  

Any help is appreciated as I am totally stumped.
Best Answer chosen by Dave Haney
Jayson MoralesJayson Morales
Hi Dave,

Check the Field Level Security of the "Entitlement Name" field in the Case object. I'm sure that one is not visible to you. 

Hope that will resolve your issue.

Jessica PeroneJessica Perone 
Our use case: We deal with package Couriers in relation to Cases. We need the ability to add multiple related Couriers and Courier Contacts to a single Case. I have tried creating a Master Detail Relationship, but for our purposes, neither the Case or Courier is always required. So that does not work.
Creating the Courier object with a simple look up field on the Case works, but we can only add ONE Courier. We often deal with multiple Couriers on a single issue/Case and we need to know who the Courier Contact is for each Courier.
Idealy we would like a Related List of Couriers to show on the Case all related Couriers once selected/if selected and the ability to add more if needed. (The Courier record should show a Related List of Cases as well.) What I found when creating this is that when the user clicks "New" on the Related list for Couriers, they are prompted to create a brand new Courier record. That is not what we need either. I need a Many to Many relationship, without either record being required and the ability to add multiple Courier Records (along with related Courier Contact) to a Case. Courier Contacts are similar to Contacts under a single Account. 
Is this possible? I have created mulitple custom objects various ways with various types of relationships and look up fields only be stuck. Any help is much appreciated.
Best Answer chosen by Jessica Perone
James JetchickJames Jetchick
Many to Many Relationships can be achieved in Salesforce by creating a junction object.

In your case it would be a something like Courier Assignment. This object would have 3 master-detail/lookup fields. One to Courier Contact, one to Couriers and one to Cases. Not following your use case entirely but you might be able to get away with just one for Courier Contact and one for Case as I assume the relationship from Courier Contact to Contact already exists.

You would then have a New button for this related list but instead of creating a brand newcourier or contact from this button it would just create a new relationship between your existing two/three records.