Answers - Salesforce Trailblazer Community
Trailblazer Community
Ask Search:
Shubhashini RajaShubhashini Raja 
Hello Trailblazers!!
I cleared my Admin Certification today. I'm so happy. Thank you so much Trailblazer Community for helping me accomplish this. You guys have responded immediately for every question I posted and thanks a lot for sharing the required materials on topics I need referencing. You guys are amazing. Let's keep Blazing!!

Next prep for "Advanced Admin"
Best Answer chosen by Shubhashini Raja
Sakthivel MadeshSakthivel Madesh
Wow.. Congratulation Shubhashini !!

Try this trailmix from trailhead -

Advanced Administrator Quiz from SalesforceBen Website -
Anton van DijkAnton van Dijk 
Since last weekend has brought sandboxes to Winter '21 update, we're facing issues due to a Test Class failing. This Test Class however, is a standard one when enabling Communities.
We haven't altered any of these Test Classes for over a year (since the introduction of Communities in our org) and haven't had issues up till now.
Our workaround for now is to comment out this specific method and add it to our VCS in order to skip the failing test.

Test results:
Method Name
Error Message
System.AssertException: Assertion Failed: Expected: Argument 1 cannot be null, Actual: null
Stack Trace
Class.LightningLoginFormControllerTest.testLoginWithInvalidCredentials: line 6, column 1
Best Answer chosen by Anton van Dijk
Yemeng ZhuYemeng Zhu
I guess what they mean is probably refers to a newly created org or any org just import this class recently (that already removed this failing class). Our orgs are old orgs, these code was introduced to our org since 2018.

here is their reply if you want more detail:
In Winter'21 release, existing orgs will see a test failure when they run LightningLoginFormControllerTest.

Resolution: "We simply need to remove this test from the apex test class. The offending test is already removed from the code and hence it will not be an issue for new orgs."
Caitlin AllenCaitlin Allen 
I keep trying to create a new playground to finish a badge but everytime I try to create one it says 'We couldn't create a Trailhead Playground.  Wait a minute and try again.'  I've waited and waited and refreshed then waited... Nothing is working
Best Answer chosen by Caitlin Allen
Piyush SinghalPiyush Singhal
Hi Caitlin,
 Try these steps after logging out:
  • Clear your browser cache,cookies and try again.
  •  Use different browsers.

Andrés RuizAndrés Ruiz 
Hello Community,
I have overriden the standard "New" button in Account object.
When I use the "New" and the "Save and New" buttons from the Service Console in Salesforce Classic it is working as expected.
Neverthless, when I click on the "Save and New" button in Lightning Console it is redirecting me to the standard new Account page instead.
Just to clarify: the issue is happening with the "Save and New" button in Lightning Console only.

Is there any soution to override the "Save & New" button as well with the New button in Lightning?

Thank you!
Best Answer chosen by Andrés Ruiz
Anil JAdhavAnil JAdhav
Hi Andres,

Apology for delay in response.

You can check below links - seems known issues for lightning console

Markus HebelerMarkus Hebeler 
When we go to a contact and send an email (tab 'Activity History', button 'Send an email'): The sender of the email is always "<> on behalf of John Doe  <> (assuming that user 'John Doe' has actually sent the email.
Why is that? Why isn't it sent from John Doe directly, but from And how can I change it?
Best Answer chosen by Markus Hebeler
Ankit KumarAnkit Kumar
Hi Markus!

I understand your concern and this is a common question I have come accross. Please find the solution with detailed steps to remove the <> on behalf

Let me know if this helps by marking this as Best Answer! :)
Brian IselinBrian Iselin 
Who could we contact in Salesforce to ask about/explore possible partnership around the launch of our forthcoming consumer campaigning app for products that are made without modern slavery? As a small nonprofit, we can reach just a few hundred people. 
How might we discuss an endorsement or help with promoting slavefreetrade's revolutionary cause app?
Best Answer chosen by Brian Iselin
Daniel LotyczukDaniel Lotyczuk

Hi Brian - I'll be in touch momentarily.

Best Answer chosen by Asima Mohanty
Ankit KumarAnkit Kumar
I hope you were able to get this resolved. 

Let me know if this helped you by marking this as the "Best Answer" to close off this string and help others in the community with similar question!

Sunita PhadnisSunita Phadnis 
Hello Everyone,

I have enabled Entitlement Management, created an Entitlement, then added the Entitlement Name to the Case Page layout. However the Entitlement lookup is not showing on the Case Page. I have checked the Field Level Securiy and also ensured that the page layout is assigned to the user's profile.
I have not created Entitlement Process and Milestone, could that be a issue?

Any reason why this could not be working? 

Thank you.
Best Answer chosen by Miglena ( 
Sunita PhadnisSunita Phadnis
Got the solution, the Field Accesibility is required to be set for the Entitlement Name field on the Case Object. All this while I was checking the Accessibility of the Field on the Entitlement object. 
Motshidise Violet TlhokweMotshidise Violet Tlhokwe 
Hi Community
I have a very serious question please. I have been preparing for my Advanced Admin Certficiation using trailheads and Mike Wheeler's courses on Udemy. When I registered for the exam yesterday I noticed that it said SU20 and not SP20. Should I be worried and does it mean I have to reschedule and find new study material specifically for SU20? When I took my Admin Exam it was SP20 and I thought that the Advacned would also say SP20 that would have given me confidence somehow. Please help? What's the major difference between the two and should I cancel or reschedule my exam?

Thank you
Best Answer chosen by Motshidise Violet Tlhokwe
Amnon KruviAmnon Kruvi
Absolutely do not be concerned. The questions may refresh between releases, but the topics are mainly the same. 
The only people who need to worry about exam updates are the cheaters who memorise questions from dumps. If you actually studies, and it sounds like you have, you'll do just fine. 
Larry HillLarry Hill 
Some of my accounts have lengthy descriptions, pulled from Zoominfo. They extend the length of the main Accounts section quite a bit as a single-column, and push other fields down below, with a large open space in the column next to Description.

Is there any way to display just the Description field as the full width of the section?
Best Answer chosen by Larry Hill
Tony TrinhTony Trinh
Here is where you would change the number of columns.User-added image
Select 1 column and it will span the 2 columns.User-added image

However, let's say that you want the Description in the same section as other information. This can be done by unchecking the Detail Page and Edit Page checkboxes in a SEPARATE section like this:

User-added image
User-added image
Notice how it is a new section....but it will still display in the same section until you specify a new section with a visible header.
User-added image

If you want more fields below the description, simply create another section with the Detail Page and Edit Page checkboxes unchecked and it will be grouped in the same section.

​​​​​​​I hope this is the answer you were looking for!