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Shubhashini RajaShubhashini Raja 
Hello Trailblazers!!
I cleared my Admin Certification today. I'm so happy. Thank you so much Trailblazer Community for helping me accomplish this. You guys have responded immediately for every question I posted and thanks a lot for sharing the required materials on topics I need referencing. You guys are amazing. Let's keep Blazing!!

Next prep for "Advanced Admin"
Best Answer chosen by Shubhashini Raja
Sakthivel MadeshSakthivel Madesh
Wow.. Congratulation Shubhashini !!

Try this trailmix from trailhead -

Advanced Administrator Quiz from SalesforceBen Website -
Caitlin AllenCaitlin Allen 
I keep trying to create a new playground to finish a badge but everytime I try to create one it says 'We couldn't create a Trailhead Playground.  Wait a minute and try again.'  I've waited and waited and refreshed then waited... Nothing is working
Best Answer chosen by Caitlin Allen
Piyush SinghalPiyush Singhal
Hi Caitlin,
 Try these steps after logging out:
  • Clear your browser cache,cookies and try again.
  •  Use different browsers.

Motshidise Violet TlhokweMotshidise Violet Tlhokwe 
Hi Community
I have a very serious question please. I have been preparing for my Advanced Admin Certficiation using trailheads and Mike Wheeler's courses on Udemy. When I registered for the exam yesterday I noticed that it said SU20 and not SP20. Should I be worried and does it mean I have to reschedule and find new study material specifically for SU20? When I took my Admin Exam it was SP20 and I thought that the Advacned would also say SP20 that would have given me confidence somehow. Please help? What's the major difference between the two and should I cancel or reschedule my exam?

Thank you
Best Answer chosen by Motshidise Violet Tlhokwe
Amnon KruviAmnon Kruvi
Absolutely do not be concerned. The questions may refresh between releases, but the topics are mainly the same. 
The only people who need to worry about exam updates are the cheaters who memorise questions from dumps. If you actually studies, and it sounds like you have, you'll do just fine. 
Brandon RumburgBrandon Rumburg 
When attempting to complete the SSO Challenge ( I am receiving the following error after a successful Axiom test [Challenge not yet complete in Creative Raccoon Playground
Could not find SAML Enabled in your org's setup audit trail. Make sure that you have 'SAML Enabled' checked under 'Federated Single Sign-On Using SAML' in your org's 'Single Sign-On Settings'. If you already enabled SAML, try disabling and re-enabling it, and then check the challenge again.]

These instructions do not successfully fix the issue. The SAML Enable selection is not available as stated in the error message, but under the USER details of the Org instead. I attemeted several times to deselect then select as suggested without success. I double checked that all URLs are correct and in their apropriate fields in both Axiom and the SSO settings in SF.

I also noted that the name of the playgrounds are not matching the URLs, ie playful panda actually displays curious otter in the URL. Not sure this would cause an issue when checking challenges as when selected to launch the URLs are (created / displayed)????

I would very much like to move on to the next challenge so some help would be GRATEFULLY APPRECIATED.
Best Answer chosen by Brandon Rumburg
Ankit KumarAnkit Kumar

Hi Brandon!

First, just disbale the checkbox in SSO settings, then re-enabled. Check answer again and it should work as it did for most of the users earlier.

Alternatively, switch to your Dev Org and retry the challenge in the Dev Org. As per following thread, users solved the same issue by using a dev org instead of playground.
"I assume you're using your trailhead playground to do this challenge? As it is already using some sort of SSO I think Trailhead gets confused and bugs out. Sign up for a new developer org (and to be on the safe side configure it like they do with the e-mail and stuff, so it's a 1:1 copy) and try all the steps again. I just obtained my badge, so it works!"

Jeanne SillsJeanne Sills 
I completed the required tasks for the communication chatter group.  Error - Challenge Not yet complete... here's what's wrong:
Couldn't find the defining details about this Chatter group, the Product Support Specialist webinars, and where to get additional information about Salesforce. - came back.
I have the group detail in the description area of the Group Detail section.  I also got creative and added an icon to link to the actual Salesforce website and to one of the upcoming webinar to click on.  -- Not being recognized. 
Any suggestions?
Best Answer chosen by Aishwarya ( 
Ankit KumarAnkit Kumar

Hi Jeanne!

Please check attached and see if you have created the group accordingly.

User-added image

Let me know if this helps by marking this as Best Answer!

Happy learning and congrats in advance for the Superbadge!

Imalka JayalathImalka Jayalath 

Hi all, 

I am getting below error message even I havw added "solarBot' on to the pick list. Can anyone please shed some light on this , if you can . I cannot figure out where I am going wrong.

I added the value "SolarBot" to "SolarBots" value list on Set up . I can see the option "SolarBot" is available on the picklist on salesforce opportuity when I try to create a new opp. Please help


This is the error message


"Challenge Not yet complete... here's what's wrong:
We can’t find the option 'SolarBot' in the Type picklist on the Opportunity object.
Close errors"


Imalka Jayalath

Best Answer chosen by Imalka Jayalath
Ankit KumarAnkit Kumar

Hi Imalka,

What the badge is asking you to do is add a picklist 'value' to the Type field and not in Solarbot field. What that means is there is already a field called Type. You have to add a picklist value to that already existing field - which is Type.

Check attached for visual assistance! :)


And let me know if this helped you by marking my asnwer and best Answer to close this thread!

User-added image

Aggi AruotureAggi Aruoture 
I just finished a challenge, but its saying 
'There was an issue processing your verification. Please refresh the page and try again.'

I have refreshed the page several times but still the same. What can i do?
Best Answer chosen by Aggi Aruoture
Aakaash SumanthAakaash Sumanth
Apologies we had an issue. Our team has been able to resolve the issue. You all should be able to check challenge and create new playgrounds now. Please do let us know if the issue persists.  Thank you for your patience! 
Best Answer chosen by Mohamed Yusuf Mohamed Malik
Ankit KumarAnkit Kumar



While creating Apex class, if we give some whitespace before class name, then it will give the above error.

Please check if you gave some whitespace before class name by mistake. This can be of the reason for this error. Correct to this:


Please select as best answer if it helps you

Michelle PogozelskiMichelle Pogozelski 
Hi everyone, so I've been stuck on the assignment part of creating lightning apps. Whenever I go to assign a page, I don't have the option of the Service app, only the Service Console. Is there some type of setting that I have to enable to assign pages to the Service Cloud or could it be a glitch in my playground? See pic below to see app assignment options:User-added image
Best Answer chosen by Michelle Pogozelski
Ankit KumarAnkit Kumar

Hi Michelle! Sorry about the delay in response! Regarding your concern, that happened because there is no Service app in Lightning. The one you see in the app launcher is a Salesforce Classic app! 

Solution: You'll have to upgrade the app from classic to lightning in order to use the lightning features.

I hope you were able to get this resolved. 

Let me know if this helped you by marking this as the "Best Answer" to close off this string and help others in the community with similar question!


Hello Team,

I am current preparing for Salesforce Admin.  i am currently at 
Customize an Org to Support a New Business Unit  > 
Automate Your Business Process. 
I am trying stuck at  adding a new rule entry to the Standard Case Assignment rule to route billing cases to the Billing Support Agents queue where in 6th point it says Click the lookup icon, then search for and select Billing Support Agents i did everything exactly but the search results doesnt show me Billing Support Agents. When i search for Billing Support Agents it says no records found. Please fine the SS below. Any help please !

User-added image
Best Answer chosen by SANJAY BAKARAJU
Ankit KumarAnkit Kumar

Hi Sanjay!

Try these steps:

1) clear Billing Support Agents from lookup and just type 'support'
2)See if the Billing Support Agents queue pops up with some typo. This is to ensure there was not any typo error by you while creating Billing Support Agents field Label as instructed in the beginning of the unit Automate Your Business Process

Let me know if this helped you!