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Alexci CopelandAlexci Copeland 

All,

I have previously accessed communities via Set Up > Customize > Communities > Community Builder

Now when I go to Set Up and search for communities nothing comes up.
 

I am using a system administrator account. Nothing has been changed. It's as if someone deleted the entire thing. 

Please Help :) 

Best Answer chosen by Alexci Copeland
Tony TrinhTony Trinh
Hi Alexci,

I believe it is now called "Digital Experiences"
I haven't had exposure to communities, but I did see some questions the past couple of weeks which stated that Communities have been renamed Digital Experiences.
Daniel CavosieDaniel Cavosie 
Hi Trailblazers,

I'm signed up to take my Marketing Cloud Admin Certification test next week. I'll complete the trail needed within the next few days. Then I'm planning to re-study the learning objectives and test questions at the end of each unit thoroughly leading up to the test. Beyond this, I'm wondering if there are methods of study this community recommends? It's been awhile since I've taken an exam, what to speak of being nervous about it! Also want to mention that the SF org I currently work in does not have marketing cloud, so I'm unable to get hands on training.

I'm also curious if there are any certified Marketing Cloud Admin test takers out there who can recommend study techniques. This is not an attmept to cheat (if that's even possible?); I want to pass this honestly otherwise I won't know what I'm doing. Rather, it's an attempt to see if there's a systematic way of how the test works in relation to the study materials like Trailhead. Knowing this I'd feel confident about this certification and others I may choose to take.

Any response is appreciated! Thank you!

Daniel
Best Answer chosen by Jayson (salesforce.com) 
Om PrakashOm Prakash
Hi Daniel,
I hope you have also went throw with this "Marketing Cloud Admin certification exam guide with interactive study tools":
https://trailhead.salesforce.com/en/content/learn/trails/study-for-the-marketing-cloud-administrator-exam


Overall your practical hands-on experience will help you in the exam.
Please have a look at the certification guide topics and please explore topic wise steps/configuration in your org.
https://trailhead.salesforce.com/help?article=Salesforce-Certified-Marketing-Cloud-Administrator-Exam-Guide

All the best for exam :)

Stay safe!
Best Answer chosen by Moderator (salesforce.com) 
Dan StoneDan Stone
- Use Visual Force to add a live, interactive Google Map with zoom controls and maptype select buttons to Salesforce Accounts and Leads and other detail record pages:



Go to Your Name » Setup » Develop » Pages

Copy/paste the following code into a new Page replacing what appears by default.  Notice that in this example we're using custom fields for the Account address components:

<apex:page standardController="Account">
<apex:pageBlock >
<head>
 
<script type="text/javascript" src="http://maps.google.com/maps/api/js?sensor=false"></script>
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script> 
<script type="text/javascript"> 
 
$(document).ready(function() {
  
  var myOptions = {
    zoom: 20,
    mapTypeId: google.maps.MapTypeId.HYBRID,
    mapTypeControl: true
  }
  
  var map;
  var marker;
  
  var geocoder = new google.maps.Geocoder();
  var address = "{!Account.Project_Street_Address__c}, " + "{!Account.Project_City__c}, " + "{!Account.Project_Zipcode__c}";
  
  var infowindow = new google.maps.InfoWindow({
    content: "<b>{!Account.Name}</b>"
  });
 
  geocoder.geocode( { address: address}, function(results, status) {
    if (status == google.maps.GeocoderStatus.OK && results.length) {
      if (status != google.maps.GeocoderStatus.ZERO_RESULTS) {
      
        //create map
        map = new google.maps.Map(document.getElementById("map"), myOptions);
      
        //center map
        map.setCenter(results[0].geometry.location);
        
        //create marker
        marker = new google.maps.Marker({
            position: results[0].geometry.location,
            map: map,
            title: "{!Account.Name}"
        });
        
        //add listeners
        google.maps.event.addListener(marker, 'click', function() {
          infowindow.open(map,marker);
        });
        google.maps.event.addListener(infowindow, 'closeclick', function() {
          map.setCenter(marker.getPosition()); 
        });
        
      }
      
    } else {
      $('#map').css({'height' : '15px'});
      $('#map').html("Oops! {!Account.Name}'s address could not be found, please make sure the address is correct.");
      resizeIframe();
    }
  });
  
  function resizeIframe() {
    var me = window.name;
    if (me) {
      var iframes = parent.document.getElementsByName(me);
      if (iframes && iframes.length == 1) {
        height = document.body.offsetHeight;
        iframes[0].style.height = height + "px";
      }
    }
  }
  
});
</script>
 
<style>
#map {
  font-family: Arial;
  font-size:12px;
  line-height:normal !important;
  height:500px;
  background:transparent;
}
</style>
 
</head>
 
<body>
<div id="map"></div> 
</body> 
</apex:pageBlock>
</apex:page>


Live interactive Google Map in Salesforce Account detail page

 
John BenJohn Ben 

Is there are formula that i can use to capture a company's domain from a lead's email address?

 For example, a lead has an email of johnd@abccompany.com.  I want to add a custom formula field, called "Domain",  that will only capture the text after the @ from the lead's email.  So the "Domain" field will have "abccompany.com" populated. 

Thanks,
John 

Best Answer chosen by Moderator (salesforce.com) 
Steve MolisSteve Molis
Here you go ->

SUBSTITUTE(Email, LEFT(Email, FIND("@", Email)), NULL)
Shenaz HaqueShenaz Haque 
I am trying to document Salesforce at a high level down to working detail functionality. Do you have any recommendation, tips and technique with regard to any flowchart diagrams. 
Best Answer chosen by Kermit (salesforce.com) 
Seyran MammadovSeyran Mammadov
Hi Shenaz,

There is one particular article that I can suggest  ---> Shun Kosaka's blog (https://shunkosa.github.io/posts/document-your-process-builder/) . It has helped me a lot, and I hope you'll find it useful as well
Carolyn PriceCarolyn Price 
Hello!

What happens after a contract has been activated?

I've seen two different Salesforce answers on this subject. Does anyone know which one is correct?

Activating Contracts
https://help.salesforce.com/apex/HTViewHelpDoc?id=contract_activate.htm

Activating a contract changes the contract status to Activated and makes the contract read-only. Activated contracts cannot be edited, and only users with the “Delete Activated Contracts” permission can delete an activated contract.

User Permissions Needed
  • “Activate Contracts”
  • AND
  • “Read” and “Edit” on contracts
To activate a contract:
  • Open the contract you want to activate.
  • Click Activate. The status of an activated contract is Activated.
Can I edit a contract after it has been activated?
Knowledge Article Number: 000004947 


Can I edit a contract after it has been activated?
https://help.salesforce.com/apex/HTViewSolution?id=000004947&language=en_US (https://help.salesforce.com/apex/HTViewSolution?id=000004947&language=en_US)

You can edit any available field on a contract after it has been activated with one exception: Account Name.

In order to change the account on which the contract resides, you will need to delete the contract and create a new one.

To delete an activated contract you will need the "Delete Activated Contracts" and "Read" permissions on the contracts object.

To delete a contract, click Del next to the contract on the contracts list page. You can also delete a contract by clicking Delete on the contract detail page.

PLEASE NOTE: When you delete a contract, all related notes, attachments, events and tasks, history, and approval requests are deleted. Associated accounts are not deleted with the contract. The deleted contract is moved to the Recycle Bin. If you undelete the contract, any related items are also restored.
Best Answer chosen by Carolyn Price
Sharif ShaalanSharif Shaalan
You can edit it, but you cannot edit the status back to draft, once activated it stays activated.
Stefan UnfriedStefan Unfried 

Hi,

Users keep complaining that they convert the Lead, but the Lead actually isn't getting converted.
User-added image

Basically, when they click Converted on the Lead Path and click "Mark Status as Complete" the Lead Conversion screen opens up and it works.

-------------

But when Users change  the Lead Status on the Field to converted, no Conversion takes place.

Field

Any recommendations to overcome that issue? 

Best Answer chosen by Stefan Unfried
Amit SinghAmit Singh
Hi Stefan,

In Salesforce standard functionality it will not convert the Lead if you are changing the status but if you want to check the below link:- 
https://automationchampion.com/tag/auto-convert-lead-using-process-builder/
Gessica FalcettiGessica Falcetti 
Hi everyone,

I'm studying for pardot specialist. I have a doubt regarding completion action.
I would like to know if a  visitor fills out a form with his email (so he converts to a prospect) and there is a completion action to add a prospect to a list, Will the new prospect be added to the list?
I know that the actions trigger only for prospects in the database.

Thanks,
Gessica
Best Answer chosen by Kermit (salesforce.com) 
Caio AndradeCaio Andrade
Anyone who fills this form after you add the completion action will be added to a list, just like you specified. Please, note that completion actions are not retroactive and no one who filled the form prior to the change will be on the list.

To add people retroactively, you'll need to create an automation rule.
Mike SabelMike Sabel 
I am using this formula, which works for a custom field. But now I need to put it into Process Builder (or Workflow Rules) to get it to update the Opportunity Name field on a particular record type when the record is created/saved and I can't get things to work.

Job_Opportunity_Role__c & " - " & Account.Name & " - " & LPAD(TEXT(MONTH(DATEVALUE(CreatedDate))),2, "0") + "/" + LPAD(TEXT(DAY(DATEVALUE(CreatedDate))),2, "0")+"/"+ 
TEXT(YEAR(DATEVALUE(CreatedDate)))

I'm new to Process Builder/WFRs and any help would be greatly appreciated. 
Best Answer chosen by Miglena (Salesforce.com) 
Steve MolisSteve Molis
Yeah, you still need to put "something" in the Opportunity Name field (it's a mandatory field).  The WFR triggers in Step-11, but if the mandatory field is blank it's never gonna get ther cuz it fails Step-3:
 

Process order for automation rules and Apex triggers
Knowledge Article Number:
000005694

Description:
When you're implementing processes that will automate tasks or jobs that need to be performed it always helps to know the order that they'll be processed. We'll go over the logic that is followed. 
Resolution 

1. Old record loaded from database (or initialized for new inserts)
  2. New record values overwrite old values
  3. System Validation Rules (If inserting Opportunity Products, Custom Validation Rules will also fire in addition to System Validation Rules)
  4. All Apex before triggers (EE / UE only)
  5. Custom Validation Rules
  6. Record saved to database (but not committed)
  7. Record reloaded from database
  8. All Apex after triggers (EE / UE only)
  9. Assignment rules
10. Auto-response rules
11. Workflow rules
12. Processes
13. Escalation rules
14. Parent Rollup Summary Formula value updated (if present)
15. Database commit
16. Post-commit logic (sending email)

 NOTE: There's no way to control the order of execution within each group above.
Martisca MackMartisca Mack 
Hi - We just integrated ActiveCampaign with SFDC.  We have the sync set up to run once every day at midnight.  We noticed the next day we had several duplicate Account and Contact records created.  We only set this up to sync Contact records.  Has anyone ever experienced this and know how to resolve? We deactivated the sync until we figure this out.  Thanks so much!  
Best Answer chosen by Martisca Mack
Jayson MoralesJayson Morales
Hi M Mack,

For assistance with ActiveCampaign, please reach out the application's support team via the following option:

https://www.activecampaign.com/contact

Hope this helps.

Regards,
Jayson