Hope you are staying safe!
We have an integrated phone system and where there are phone fields in salesforce, it shows as a drop down - home phone, work phone, mobile phone etc. This has always worked fine - you select one of the numbers and it dials. However, recently its stopped working like that - you click on the home phone and it just shuts the drop down entirely.
This seems to be an SFDC issue rather than the phone provider, because you can click on Mobile no. fine. Any ideas?
I have a requirement to display salesforce certifications in salesforce by using API
if I type some email id of the user need to display his salesforce certifications.
I would like to know if it's possible to add task on custom object ?
When i want to create a task, i have only standard object available ? Why ?
And, is it possible to disable task for standard object ?
Actually, Yes you can add custom object on task.
What you have to do is (in Lightning) :
Setup --> Object Manager --> Click on your custom Object --> On details, click on Edit --> In 'Optional Features' Section, Check 'Allow Activities'
with Lightning, it take some time, but you will se your custom object on the 'Related To' Field.
And unfortunatly you can't remove standard object on the related to list.
Don't hesitate if you have any other question,
In my point of view, Classic will exist eventhough Lightning has been added with new features till the recent Dreamforce. Salesforce also tells that "Saying Hello to Lightning Experience Doesn’t Mean Saying Goodbye to Salesforce Classic".
But,the new Release Notes are now making the point that certain new features will be "available in Lightning Experience only", also we had seen that almost all Salesforce product presentations have been in the Lightning Experience since Dreamforce. So for atleast the coming two or three years, Classic will be there, as now. But we cant predict about the future business, since trends and trendsetters in Cloud are changing day by day.
Have a nice day.
We just started using the Salesforce/Outlook integration a few weeks ago. However we ran into our first issue today. We have one person using a mac, the rest of us are on pc's, and today when she went to log an email on send the button would not work. The contact was pulling in, we just couldn't click the button.
Has anyone else had any issues with this? With it being the only Mac in our office, it's hard to trouble shoot what's going on.
I thought I had the latest version too! I was banging my head because I was like "But my users have the latest version. There has to be a different solution."
When I talked to SF support, they told me to literally follow these steps. I figured I had nothing to lose and tried the steps they offered:
1. Open any Office 365 Product.
2. Choose Help at the top.
3. Click on Check for Updates.
4. Select Manually check.
5. Check off the "Join the Office Insider program to get early access to new releases"
6. Select Office Insider Fast for the picklist value under "Choose how you get insider builds" field.
7. Click on Check for Updates.
8. After doing that, I found out I was wrong. There were more updates. I clicked to update all and it worked.
If you follow these exact steps and it still doesn't work then you might need to talk to your office 365 administrator to push the 16.24 through Insider to everyone.
In guide book it is said that we can use JobInfo.setExternalIdFieldName() to do this.
From my opinion, it should be used for the designation of Contact's external ID field.
But at the same time, we need to designate the external ID fieldpf referenced Account record.My question is how to do it.
This is the sample csv file for Contact upsert usage.
For reference, the mapping file of a success dataloader upsert operation is as following.
Appreciate for any advice or hint from you.
In this case, it should be.
Just leave the csv header as "Account.No__c", then system will automatically link the correct account record to the contact.
Sorry for confusing you.
Ususally we have SF Panel for outlook enabled and it is working fine, but we have one user where the panel appears in the inbox but not when this person replies to an email.
I assume this is a configuration in outlook but i don't know which one. For all our other users it is working.
Can someone give me a solution?