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Welcome! This group is your home base for all Customer Success questions about Salesforce features, and services like Success Plans. --------------------------------------- This group is maintained and moderated by Salesforce employees. The content received in this group falls under the official Forward-Looking Statement: http://investor.salesforce.com/about-us/investor/forward-looking-statements/default.aspx
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📱 Are you taking advantage of learning Salesforce anywhere? 

 

The Trailhead GO mobile app now includes access to support cases, a widget to add to your home screen, and accessibility improvements.

Get the details!

 

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​🎉 We’re thrilled to announce that the Salesforce Support YouTube channel has officially hit 10,000,000 views!

 

Thank you so much to everyone who has watched, shared, and supported our channel. Your support is invaluable, and we're so grateful for the opportunity to share our knowledge with you. We're excited to continue learning, growing, and achieving together in the future. 🌟

 

Haven’t checked it out yet? Join the millions and explore our videos here:

www.youtube.com/@SalesforceSupport

 

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Hi Trailblazers - 

 

The Trailblazer Community team is temporarily banning the use of AI-Generated chat technology (or other AI generated text) to answer questions or post in the community. Our goal is to help Trailblazers learn and connect by sharing knowledge and providing guidance. Unfortunately, AI-Generated chat technology can be misleading or wrong, and therefore goes against our values of trusted and authentic peer-based content.

 

Why are we taking steps to ban the use of AI-Generated chat technology?

Trailblazers have shared with us examples of answers that appear to be generated by AI. While investigating these incidents, we think language from the popular ChatGPT website about the tool’s limitations is particularly relevant:

“ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging, as: (1) during RL training, there’s currently no source of truth; (2) training the model to be more cautious causes it to decline questions that it can answer correctly; and (3) supervised training misleads the model because the ideal answer depends on what the model knows, rather than what the human demonstrator knows.”

 

We are working on a Help Article to provide you with more detailed information and will be digging in to learn more about ChatGPT and other similar tools and how they may impact community engagement moving forward. We want to ensure that the community is a place to connect and learn from fellow Trailblazers.

 

Thank you! We appreciate your commitment to helping our community continue to be a valuable resource to all Trailblazers.

 

@Kieren Jameson @Juspreet Kaur @Lizzy Roberts @Bhavin Patel @Ian Twamley @Jessica Langston

 

@Trailblazer Community Cove

@All Community Group Leaders

39 comments
  1. Feb 20, 4:46 PM

    Brilliant move, @Anne Young  ! I’ve sometimes trusted those kind of reply  and tried similar approaches, only to realize in the end that they didn’t work. This is exactly what we needed—it saves time for us and for anyone following the given solution.

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Upcoming webinar: 5 Steps to Build a Strong Human-AI Partnership 

 

🔔 Join the Salesforce experts on 2/25 and discover how to build a human workforce that thrives alongside AI—delivering real business impact. 

Register now

 

Speakers: David Baumann and Rosa SowScreenshot 2025-01-28 at 2.27.58 PM.png

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Unlock Your Tech Career Potential with Salesforce!  

 

Are you looking for a stable and rewarding career in tech? Salesforce is the answer! With over 150,000 companies worldwide using Salesforce, the demand for skilled professionals is skyrocketing. 

 

Why choose Salesforce? 

✅ Competitive Salaries 

✅ Job Stability 

✅ Continuous Learning 

✅ Global Opportunities 

✅ Rapid Career Growth 

 

Whether you're a beginner or looking to switch careers, Salesforce offers endless possibilities. With free online learning tools and certification programs, you can start your journey today! 

 

Ready to take the leap? Learn more about why Salesforce is the best career path for aspiring tech professionals:  

 

https://merfantz.medium.com/why-salesforce-is-the-best-career-path-for-aspiring-tech-professionals-024919604e69

 

 

 

Why Salesforce is the Best Career Path for Aspiring Tech Professionals.jpg

 

 

 

 

@Trailblazer Community Cove @Admin Trailblazers @* Trailhead Official * @* Salesforce Platform * @* Customer Success *  @* Lightning Now! * @* Sales Cloud - Getting Started * @* Service Cloud * @Admin Trailblazers

  

 

 

 

#Salesforce  #Salesforce Developer

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🎧 Want to Be More Senior Project Manager?  

 

In this episode of the Be More Podcast, Tom Bassett interviews @Nicole Pomponio on mastering communication, leadership, and the realities of project management in the Salesforce world. Don’t miss it! 🚀 

  

Listen via the Audio Podcast Platform of your choice

Watch on YouTube 

#BeMore #Project Management #Salesforce #TrailblazerCommunity #CRM Configuration #Trailblazer

 

@* Salesforce Platform * @* Customer Success * @Consultant Trailblazers @Architect Trailblazers

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